At Taurol Ads, customer satisfaction is our priority. We want you to be confident in your purchase of bathroom exhaust fans, ceiling fans, and smart fans from our store. This policy explains the terms for returns, refunds, and exchanges.

Returns

  • You may return most new, unused, and undamaged items within 30 days of delivery for a refund or exchange.
  • To be eligible, items must be in their original packaging, with all accessories, manuals, and proof of purchase included.
  • Products that show signs of misuse, damage, or alteration may not qualify for a return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 7–10 business days.
  • Shipping fees (if any) are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Exchanges

  • If you received a defective or damaged product, we will gladly exchange it for the same item at no additional cost.
  • Exchanges must be requested within 30 days of delivery.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Clearance or final-sale products.
  • Items damaged due to improper installation or handling.

Return Process

  1. Contact us at support@taurolads.shop with your order number and reason for return.
  2. Our support team will provide you with return instructions.
  3. Pack the item securely in its original packaging and ship it to the address provided.

Contact Us

For any questions about returns, refunds, or exchanges, please contact us:

Taurol Ads
2416 NW 30th St, Bell, FL 32619, USA
📧 Email: support@taurolads.shop
📞 Phone: +1 386 278 4344